Shipping Policy

At Elegant Fashions, we are committed to delivering your orders promptly and ensuring a seamless shopping experience. Please read our shipping policy carefully for details on how we handle orders, shipping options, costs, and delivery times.

1. Order Processing

1.1 Processing Time

Orders are processed within 1-3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
During high-demand periods, such as holidays or sale events, processing times may be extended. We will notify you of any delays via email.

1.2 Order Confirmation

Once your order is processed, you will receive a confirmation email with your order details and estimated shipping time.

2. Shipping Options & Rates

2.1 Domestic Shipping

We offer the following domestic shipping options within India:

Standard Shipping: 3-7 business days | [₹100.00 or Free for orders over ₹1,000.00] Next-Day Delivery: Available in select locations

2.2 International Shipping

Currently we are operation only in India

2.3 Shipping Costs

Shipping costs are calculated based on the weight of your order, shipping method, and destination. Shipping fees will be displayed at checkout.

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website.

3.1 Delivery Timeframes

Estimated delivery times are provided during checkout. Please note that delivery times may vary due to factors beyond our control, such as weather conditions, postal delays, or customs clearance for international shipments.

4. Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.
In case of unforeseen circumstances, such as natural disasters or strikes, shipments may be delayed. We will notify you of any significant delays.

5. Lost, Damaged, or Stolen Packages

5.1 Lost or Delayed Packages

If your package is delayed or lost, please contact us at +91 8547 815056/ [email protected]. We will work with the carrier to locate your package or arrange a replacement if necessary.

5.2 Damaged Packages

If your package arrives damaged, please take photos of the damaged package and the items inside, and contact us within 48 hours of delivery. We will assist you in processing a claim and arranging for a replacement.

5.3 Stolen Packages

Elegant Fashions is not responsible for stolen packages once marked as delivered by the carrier. We recommend choosing a secure delivery location or requesting signature confirmation for high-value orders.

6. Address Changes

6.1 Incorrect Address

Please ensure that the shipping address is accurate when placing your order. If you notice an error after placing the order, please contact us immediately at +91 8547 815056/ [email protected]. We will do our best to accommodate changes before the order is shipped.

6.2 Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, we will contact you to confirm the correct address and reship the package. Additional shipping fees may apply.

7. Cancellations

Once an order has been processed and shipped, it cannot be canceled. If you wish to cancel an order, please contact us immediately after placing it. We will try to accommodate cancellations before the order is processed.